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Route Roulette Support

Last updated: 12/28/2024

At Route Roulette, we are committed to offering you a smooth and satisfactory experience. If you need help, have questions, or want to report an issue, here you'll find all the information to get support.

1. Contact

Si tienes dudas, problemas técnicos o cualquier otra consulta, puedes comunicarte con nuestro equipo de soporte a través de nuestro formulario de contacto

Our team will be happy to assist you.

2. Frequently Asked Questions

How does Route Roulette work?

Route Roulette is a tool that uses your existing Strava activities to generate random routes based on your search criteria, such as:

Just set your preferences and the application will do the rest.

What permissions does the application need?

To work properly, the application needs access to the following data from your Strava account:

3. Common Issues and Solutions

I can't connect with Strava

If you're having trouble connecting your Strava account, verify the following:

I can't find routes that match my criteria

If no routes are shown, try these solutions:

4. Response Time

Our support team is committed to responding to all inquiries within a maximum of 10 business days. We strive to provide a quick and efficient solution to all users.

5. Report Issues or Suggestions

If you find a bug, technical issue, or have suggestions to improve the application, we appreciate your collaboration. Please provide us with the following information when contacting us:

Puedes enviarnos esta información a través de nuestro formulario de contacto

We are here to ensure that your experience with Route Roulette is as positive as possible. If you have any questions, don't hesitate to contact us.

Contacta con nosotros

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